• 100% Money Back Guarantee
  • Lifetime Warranty
  • Free Global Shipping & Returns
  • Secure Payment

Contact Us

If you have any questions about our products, orders placed or diamonds in general, we'd love to hear from you. Our support staff is highly knowledgeable and loves communicating with our customers. We've made it easy to get in touch with us in any number of ways, and we will do our best to respond within 24 hours. When emailing, please be sure to include your name, email address and a daytime phone number.

Feel free to browse our FAQs in case the answer to your question might be found there.



Whether placing an order or inquiring about one of our diamonds,
feel free to give us a call and speak to one of our diamond experts.

(888) 918-8288 

Outside the USA
+1 (212) 391-5445




Please email all questions to ,
and a member of our service team will do their best to reply within 24 hours.




Click here to chat live with one of our customer service representatives.
(If we're not in, you'll be prompted to leave your contact details and we'll get back to you shortly.)




Our office is in the heart of NYC's Diamond District. If you'd like a private consultation with one of our diamond experts, please contact us to make an appointment in advance.


If you just want to send us a postcard from your favorite vacation destination (and make us jealous!),
we're located at:

590 Fifth Avenue,
15th Floor,
New York, NY 10036